FAQ
Welcome to our frequently asked questions page, if you cannot find the information you’re looking, for call our team on 01708 374 222. We can advise on all manner of vehicle repairs in Romford.
Which is the best garage in Romford?
Here at Mastertec we are accredited by the Good Garage Scheme, which means we must meet their industry standards. However, we are also well known for going above and beyond for our customers who recommend us as the best garage in Romford.
How do I know which service my vehicle requires?
There are 3 main types of service to choose from: Interim service, Major service or Condition based. Below is a brief explanation of each but if you are still unsure, call us on 01708 374 222.
Interim Service
- Oil and Filter Change
- Drive belt inspection
- Standard Checks
- Front and rear disc brakes
- Battery testing.
- Reset service interval indicator
- You can download our full checks (marked i) by clicking here.
Full/Major Service
All the above plus:
- Fuel filter replacement *
- Pollen filter replacement.
- Rear drum brakes checks.
- Air filter replacement *
- Spark plugs replacement *
- You can download our full checks (marked i) by clicking here.
*Where applicable.
Condition Based Servicing
Some manufacturers run a condition-based service which can vary the times between services. In such cases we would need to refer to the vehicles on-board computer systems to determine which checks are due to be replaced.
Which garages in Romford guarantee their work?
In addition to part manufacturer guarantees, Mastertec also offers a 12-month warranty on all our workmanship.
When is my MOT due?
If your car is more than 3 years old, your MOT is due yearly. You can use our MOT checker to see when your MOT is due.
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Which garages in Romford accept card payment?
Mastertec accepts all major credit and debit cards, we are also happy to accept cash or BACs transfer. Furthermore, we can carry out all manner of vehicle repairs in Romford.
Where can I get new tyres in Romford?
Here at Mastertec we keep a range of tyres in stock to get you back on the road ASAP. If we don’t have your tyres in stock, they can be ordered on the same day delivery before 11am. After 11am we can arrange the tyres on next day delivery. We are based in Romford and part of the Good Garage Scheme.
Which garages offer a courtesy car in Romford?
We do! We have courtesy cars and vans available should you pre-book or we can collect and deliver your car or van back to you. However, we advise you book this service in advance as it is subject to availability.
Which garages in Romford offer a collection and delivery service?
Book with Mastertec today! We can collect and deliver your car back to you completely free of charge. Early booking is advisable to avoid disappointment.
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